Dear Customer, we try our best from our end to provide you the best customer experience.
**The delivery of your order is subjected to availability of stock.
**Check and receive your product in front of the delivery man. If your product is damaged, defective, incorrect or has any mismatch in size or pricing issue at the time of delivery, please return it immediately to the delivery person.
For any assistance, you can call our customer service at 09666200300. (9.00am to 9.00pm except Govt. holidays) But in case if you couldn't reach the customer service, you can provide your issue details after selecting the proper issue section in our Report Issue Section.
Ordering Policy Service is only available for articles (products) which are shown in stock on our website The delivery of your order is subjected to availability of stock. Only one product should be booked in one order, in case of any customer needs to order multiple products or same products in multiple quantity, customers will need to place multiple separate orders. Currently, each order will be shipped only to a single destination address. If customers wish to ship products to different addresses, customers will need to place multiple separate orders. Orders that are paid for cannot be cancelled. For Order related queries, please kindly contact our Customer Service at 09666200300. (9.00am to 9.00pm except Govt. holidays).

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Shipping Policy We are committed to delivering your order accurately, in good condition, and on time. While we will endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or stock availability. Please note our shipping policy as follows: We make our best efforts to ship each item in your order within 3 to 5 working days inside Dhaka metropolitan city and 7 to 10 working days outside Dhaka. We ship on regular week days (Sunday to Thursday), excluding public holidays. Currently, each order will be shipped only to a single destination address. If customers wish to ship products to different addresses, customers will need to place multiple separate orders. While we endeavor to ship all items your order accurately, in good condition, and on time, your order may get canceled or delivery may get delayed due to size unavailability, product unavailability or courier issues. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies Size Change Dear Customer, We are committed to ensure your satisfaction with any merchandise you have ordered from Avijatry.com. The delivery of your order is subjected to availability of stock. You are expected to check and receive your product in front of the delivery man. If your product is damaged, defective, incorrect or has any mismatch in size or pricing issue at the time of delivery, please return it immediately to the delivery person. If the size doesn't fit, you can exchange the size of the product bought from Bata E-Commerce site within 7 days from the delivery date. We will not accept the exchange request if you request for exchange after 7 days from the delivery date. We will only accept exchange that the product(s) being returned for exchange is unused, clean, and in their original state and packaging. In this case please contact our customer service regarding which store can be the most convenient one for you to get the replacement from depending on the product, size and stock availability. You have to call our customer service at 09666200300. (9.00am to 9.00pm except Govt. holidays) to initiate the exchange. An exchange cannot be done with a product of a different model. Please keep your invoice safe and intact as it is essential to give the same to the store while getting your product exchanged.